Refund Policy

Thanks for visiting Freedom Moses!

These Terms of Use (“Terms”) apply to your purchase of Freedom Moses (“FM”) slides and accessories (our “Products”) and to your access to and use of the website and other online products and services (our “Services”) provided by FM. 

If you would like to provide feedback or recommend any way, we can improve the buying experience, please contact us at info@freedomoses.com. In addition, we offer a Safe Purchase Guarantee to ensure your comfort when buying on the FM‘s website.

The following Terms will apply to your perusal of the FM website as well as any purchases from our website or any of our social media platforms, or any other purchases directly from FM (for purchases from distributors or third-party vendors please see each respective vendor’s terms of use). These Terms, together with the Privacy Policy, constitute the entire agreement between you and FM relating to your access to and use of FM’s website(s).

Please read our Terms carefully and be updated that they may change from time to time.

A purchase from the FM website is subject to these Terms, and by browsing our website you submit to agreement and accept full liability of these Terms.

PRIVACY

Please review FM Privacy Policy, which also applies to your visit and use of the FM website.

OWNERSHIP AND COPYRIGHT

FREEDOMOSES.COM website is owned and operated by FM. Unless otherwise noted, all design and content included on this web site, including text, graphics, logos, icons, images, artwork, audio and video clips and software is the property off FM (or is used under license to FM) and is protected by United States Copyright Act and international copyright laws.

TRADEMARKS

FM & FREEDOMOSES.COM, and any other marks indicated on FM‘s web site(s) are trademarks and/or service marks of FM (or are held by FM by virtue of license). Other graphics, logos, headers, icons, scripts and service names are also trademarks or trade dress of FM. FM’s trademarks, service marks and trade dress owned or licensed by FM may not be used in connection with any product or service that is not owned by FM’s, in any manner that is likely to cause confusion of customers or potential customers, or in any manner that harms or discredits FM. All other trademarks related to the products sold on FM website are the sole property of their respective owners.

Nothing on this web site or in these Terms should be construed as any license or right to use any trademarks or service marks displayed on the web site without the express written permission of FM or the trademark or service mark owner. Neither the names “Freedom Moses” or “Freedomoses.com” nor FM’s logos may be used for any purpose without express, written prior consent by FM FM’s logos may not be used as a “hot” link to any other web site without FM’s prior expressly written consent.

USE OF WEB SITE & PROHIBIT CONDUCT 

The FM’s website(s) and content are intended solely for personal and noncommercial use by visitors and on-line shoppers.

You warrant and agree that, while using the FM website, you shall not:

• impersonate any person or entity, whether actual or fictitious, including any legal entity representative or misrepresent your affiliation with any other person or entity;
• insert your own or a third party's advertising, branding or other promotional material into any of the FM website content, or use, redistribute, republish or exploit such content for any commercial or promotional purposes;
• attempt to gain unauthorized access to other computer systems through the website;
• engage in spidering, "screen scraping," "database scraping," harvesting of e-mail addresses, wireless addresses or other contact or personal information, or any other automatic means of obtaining lists of users or other information from or through the FM website, including without limitation any information residing on any server or database connected to the FM website;
• obtain or attempt to obtain unauthorized access to computer systems, materials or information through any means;
• use the FM website in any manner with the intent to interrupt, damage, disable, overburden, or impair the FM website, including, without limitation, sending mass unsolicited messages or "flooding" servers with requests;
• not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way any of the content of any FM web site;
• use the FM website in violation of the intellectual property or other proprietary or legal rights of FM or any third party; or
• use the FM website in violation of any applicable law.

You further agree that you shall not attempt (or encourage or support anyone else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the FM website, or any content, or make any unauthorized use thereof. You agree that you shall not use the FM website in any manner that could damage, disable, overburden, or impair the FM website or interfere with any other party's use and enjoyment of the FM website. You shall not obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through the FM website.

YOUR ACCOUNT

By subscribing to FM’s newsletter or creating a FM account you are automatically enrolled in the FM Rewards Program and are bound by its Terms. When registering for the FM Rewards Program you agree to only register one (1) account per individual for the purpose of accruing or earning Points. Through your Rewards membership, you will be automatically enrolled in the FM Email Program. You may unsubscribe from these emails at any time. If you access or use any FM website, you are responsible for maintaining the confidentiality of your account and for restricting access to your device. You agree to be responsible for all activities that occur under your account. FM does sell products for children, but only sells them to adults who can make purchases with a credit card. If you are under eighteen (18) years old, you may use FREEDOMOSES.COM only with the involvement of a parent or guardian. FM reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion.

COMMENTS AND SUGGESTIONS

We appreciate hearing from our customers and welcome your comments and suggestions regarding FM’s website(s) and the products offered for sale by FM, provided that such comments and suggestions are not illegal, obscene, threatening, defamatory, invasive of privacy, infringements of intellectual property rights or otherwise objectionable or injurious to third parties and do not contain or consist of viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam.” You may not use a false email address, impersonate any person, or otherwise mislead us as to the origin of any comment or suggestion. Comments and suggestions may be submitted to info@freedomoses.com.

If you do submit comments or suggestions, you should be aware that FM’s policies do not permit us to accept or consider creative ideas, suggestions, inventions or materials other than those that we have specifically requested. FM values feedback on our products and our service but requests that you be specific in your comments and not submit creative ideas, inventions, suggestions or materials. Any feedback, comments or suggestions that you do send to FM will become the property of and shall not be subject to any obligation of confidentiality on the part of FM, shall not be liable for any use or disclosure of any such feedback, comments or suggestions. FM shall be entitled to unrestricted use of any such feedback, comments or suggestions for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person who submitted the information.

PRODUCT DESCRIPTIONS

Photos are for illustrative purposes only. FM makes all reasonable efforts to display the products listed for sale on its web site(s) as accurately as possible. However, the colors we use, as well as the display and color capabilities of your device’s display, will affect the colors that you actually see on your screen. FM cannot guarantee that your device’s display of any product color, texture or detail will be accurate. In addition, FM does not warrant that product descriptions or other content are accurate, complete, reliable current or error free.

FINAL SALE POLICY

All items offered on such promotion are sold as-is and are “Final Sale”. There are no returns or exchanges accepted. Merchandise marked “Sale” are not eligible for price adjustments on prior purchases or promotions. Final sale offer (“Offer”) is valid for a limited time only, while supplies last at www.freedomoses.com only. Offer limited to stock on hand, FM cannot guarantee that photos offered online reflect available stock no rain checks are available and not applicable to prior or pending orders.

Offer cannot be combined with any other offers or used on previous purchases.

Product prices already reflect final sale discount.

Promotion has no cash value. Consumer must pay applicable sales tax and applicable duties. Void where prohibited, taxed or otherwise restricted.

Once an order is placed, it cannot be changed or cancelled.

Due to the high volume of sales, a delay may occur during order processing and shipping.

Any sale items that are received by return at our warehouse will be refused or sent back to the ship to address on the order.

PRICES

The prices shown on the FM website are subject to change and will be reflected online accordingly. FM maintains no responsibility or liability toward prices advertised by third-party vendors. All promotions offered by FM are subject to availability and may be terminated at any point by FM with or without prior warning.

OTHER SITES 

FM website(s) contain links to websites that are not maintained by FM. We try to include links to only those websites that are in good taste and safe for our visitors, but we are not responsible for the content or accuracy of any web sites other than our own and cannot guarantee that such web sites will not change without our knowledge. The inclusion of a link in this web site does not imply endorsement by FM of the web site. If you decide to use any links to access other web sites, you do so at your own risk.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The materials and information provided by FM on any of its web sites are provided on an “As is” and “As available” basis. FM makes no representations or warranties of any kind, express or implied, as to the operation of its website(s) or the information, content, materials or products included on its website(s). You agree that your access to, and use of all FM websites(s) is at your own risk.

To the fullest extent permissible by applicable law, FM disclaims all warranties, express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose. FM does not warrant that its website(s), its servers, or email sent from M are free of viruses or other harmful components. FM will not be liable for any damages of any kind arising from use of this or other FM site, including, without limitation, indirect, incidental, punitive or consequential damages. However, the foregoing disclaimers and limitation of liability provisions shall not apply to the extent that any claims, damages, costs or expenses are the result of FM’s own negligence, fraud, will full injury or will full violation of law, including any violation of the United States Products Liability Act.

This Disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, force majeure, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You also specifically acknowledge that FM is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.

The law of certain States may not allow limitations on warranties or damages as described above. If such law applies to you, some, or all of the above disclaimers, exclusions or warranties may not apply to you and you may have additional rights. However, in no event shall FM’s aggregate liability to you for all claims, damages, losses, and causes (in contract and/or tort) of action exceed the amount actually paid to FM by you for accessing FM’s web site(s).

INDEMNITY

You shall indemnify, defend, and hold harmless FM, its affiliates, and their respective officers, employees, and agents from any and all claims, demands, damages, costs and liabilities, including reasonable attorneys’ fees, made by any third party due to or arising out of your wrongful acts or omissions arise from your wrongful use of this Website in violation of its terms. The foregoing indemnification provision shall not apply to the extent that any claims, demands, damages, costs, or liabilities, are the result of FM’s own negligence, fraud, will full injury or will full violation of law.

APPLICABLE LAW & DISPUTE RESOLUTION

By visiting FM web site(s), you agree that the law of Florida United states, without regard to principles of conflict of laws, shall govern these Terms and any dispute that may arise between you and FM. If any court of competent jurisdiction determines that any provision, or any portion thereof, contained in these Terms of Use is unenforceable in any respect, such provision shall be deemed limited to the extent that such court deems it enforceable, and as so limited shall remain in full force and effect. If such a court shall deem any such provision, or portion thereof, wholly unenforceable, the remaining provisions of these Terms of Use shall nevertheless remain in full force and effect. These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and FM relating to your access to and use of FM’s website(s).

Any dispute arising with respect to this Agreement shall be resolved by negotiation between the parties or, if necessary, by resort to an appropriate Federal or State Court located in the Southern District of Florida, United States. You hereby agree to submit to the personal jurisdiction of the above courts in order to resolve any such dispute and that the laws of the State of Florida will govern these Terms of Use and any claim that may arise from them.  

Any alleged claim or cause of action you may have with respect to your use of the FM website or shopping within the FM website must be commenced within one (1) year after the alleged claim or cause of action arises. You hereby waive your right to a jury trial in any such action. If, for any reason, a court of competent jurisdiction finds any provision of these Terms of Use, or any portion thereof, to be unenforceable, that provision or portion shall be deemed severable, and shall not affect the validity and enforceability of any remaining provision of these Terms of Use.

MODIFICATIONS

FM reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit any FM website, your visit to and use of such website will be subject to and bound by the then current version of these Terms of Use.

Date of Last Update of these Terms of Use: March 2021.  FM’s website(s) are operated by FM in the United States. FM makes no representations that the contents of any of its web site(s) are appropriate or available for use in other locations. Visitors who choose to access any FM web site from other locations do so on their own initiative and are responsible for compliance with applicable local law.

These Terms of Use and any additional terms posted on the FM website together constitute the entire agreement between FM and you with respect to your use of the FM website. FM’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms of Use. FM may assign its rights and duties under these Terms of Use to any party at any time without notice to you.

Once again, we thank you for your interest in FM. We hope that your experience at any FM web site is enjoyable.

SHIPPING

We ship inside the US and Canada from our warehouse which is located at 5901 S. Eastern Avenue, Commerce, CA 90040. 

We process orders within 2-3 business days (excluding weekends and holidays). 

Successfully placed orders will receive an email confirmation with the order details. If you do not receive an email, please check you spam filter or contact us for confirmation. 

We ship in the US and Canada through Fedex. 

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide.

Please allow 8 Business Days for your order to reach you. Delays in shipments can happen due to holidays, backorders, poor weather conditions or other exceptional circumstances. Shipping and processing through any relevant Customs Authority (customs is always the longest part!) may also contribute to the length of a delay. If you are experiencing an unusual delay please contact us with your order number in order to track your order status. 

CUSTOMS & DUTIES

FM is in no circumstances to be held responsible for any additional local customs or duties charged on your purchases.

RETURN & EXCHANGE POLICY

If you ordered slides through our website (FREEDOMOSES.COM) and you are based in the United States, the products shall be returned in their unused, original and merchantable condition and within the first thirty (30) days after delivery. Please follow the instructions in the footer of the website under "RETURN & EXCHANGE".

Exchanges or returns are only valid on items purchased directly from FM and not for purchases made from our distributors or any third-party vendors. 

If you asked for a refund, please note that a flat handling fee of USD $11.00 will be deducted from your refund. We do not charge handling fees for exchanges. Upon the completion of the return or exchange processing, you will receive an email notification.

In the case of a return, receipt of this email will confirm your refund amount. Please allow at least 3 business date for the credit to appear on your statement.

Further, please note that FM is not responsible for costs resulting from changes in shipping addresses once packages have been shipped out. Customers are held responsible for costs resulting from abandoned packages and no refunds will be accepted regarding the above.

If you ordered or purchased your FM items through a distributor, a retailer or at a store (physical or online) and not through FREEDOMOSES.COM the items must be returned where they were purchased, and according to the policy of the store they were bought in. These purchases are not exchangeable or returnable to FM directly.